The Hotel Inspector (2005)

S12E8 The Bulstone Hotel, Branscombe

Alex Polizzi aims to guide Judith and Kevin, the owners of The Bulstone Hotel in Devon, toward a more modern vision after discovering outdated awards, old decor, and a traditional mindset. However, her attempts face significant pushback from the couple, leading to arguments, walkouts, and an unfortunate broken leg that complicates her mission even further.